Background
North Shore City is currently offering a free graffiti removal service for residential and small business property owners unable to cope with the problem themselves. This service is aimed at delivering a 'Zero Tolerance' approach to graffiti.
The programme is fully endorsed by the Police and is modelled on many other successful anti-graffiti campaigns around the world.
If the graffiti appears to be an artwork ie permission was given for the work to be done, it will not be removed.
Eligibility criteria
This service is available to residential and small business properties that have tagging on a wall, fence, structure or garage door which is immediately adjacent to the road.
Important: due to budget constraints the following are not included in this programme:
- the back of premises and areas not immediately adjacent to the road
- surfaces higher than 3 metres or on top of verandas/awnings
- houses/buildings within private properties
- Housing New Zealand Corporation properties as they have their own graffiti removal programme.
- large business organisations eg banks, petrol stations, supermarkets, shopping malls
- infrastructure owned by utility providers eg Telecom, Vector, Enerco, Tranzrail
- school structures eg. fences, accessways
- glass etching
- poster removal
- where the building is graffiti guarded with a special graffiti protection coating. Graffiti guard coatings require the use of special chemicals that our contractors do not carry.
Removal
If your residential and small business property meets the above eligibility criteria you can contact us to arrange removal. Contact Actionline phone (09) 486 8600 or email actionline@northshorecity.govt.nz.
Note: if the graffiti is offensive ie is racist or contains foul language please call us immediately so we can arrange for it to be removed as quickly as possible.
Colour range
The colours we use to paint out graffiti are limited to the following eight:
 Dark green |
 Light green |
 Black |
Redwood |
 Cedar brown |
Grey |
 Lemon |
White |
Please be aware that these colours are an indication only, and that the final result may be lighter or darker depending on the surface being painted. If you require a colour outside this range, North Shore City will supply the labour if you supply the paint.
If tagging is on an area considered dangerous or where access is difficult, it is up to the discretion of the removal operators if removal will or will not take place. The removal operators may contact you to discuss the action required to remove the graffiti.
