Pay Your Rates

North Shore City provides a range of payment methods to suit the convenience of ratepayers.

Other payment methods

You can pay by any of the following ways:

• Credit Card
• Direct Debiting
• Automatic Payment (AP)
• Telephone Banking
• Internet Payment Systems
• Mail In person by cash, cheque or EFTPOS
• Instalments

Pay in full

You can pay your rates in full at any time.   

GST will apply at the current rate of 12.5% to rates payable on invoices issued before 1 October 2010 and to any voluntary prepayments made prior to 1 October 2010.  GST at 15% will apply to invoices issued after 30 September 2010.  The amounts payable on instalment reflect the appropriate GST rate.

Advantages of paying in full

• If you pay the full amount of your rates on the third instalment date you need not make any payment until the third instalment is due.
• Rates penalties incurred on the first and second instalments are automatically remitted.
• You will get no more rates bills this year.

Paying by instalment

Rates are payable in equal instalments spread over approximately eight months. You will receive six rates bills, each one due approximately one month after you receive the bill.

In 2010 / 2011, regular instalments are due by 5pm on the following dates:

• 17 August 2010
• 5 October 2010
• 23 November 2010
• 18 January 2011
• 15 March 2011
• 10 May 2011

Note: If you are paying by instalment, allow enough time for the payment to reach us by the due date. If your payment is late, a 10 per cent penalty will be added. Another 10 per cent penalty will be added to overdue amounts still unpaid by 8 January and 8 July 2010.

Direct Debiting

This is an easy way to pay your rates if you have a bank account.

The advantages are:

• The amount of the instalment will be transferred from your bank account on the 20th of each month or the last day for payment.
• You will receive a rates notice for each instalment.
• You do not have to remember the penalty date.
• Unlike automatic payments, there is no need to change your direct debit each year or in event of a variation in the amount to be paid.

Water charges may be paid in one amount on the due date.

Should you choose this option, please fill in the direct debit authority form (see link below). Complete all the shaded boxes on the form and return it to us so that we can process the authority and advise your bank. You may wish to use the freepost reusable envelope that contained your rates notice. Please do not use the envelope for other purposes as they are sorted by NZ Post separately from other council correspondence.

Allow 10 days for processing the direct debit.

Your direct debit authority form should be posted to:

North Shore City Council
Private Bag 93500
Takapuna 0740

Telephone Banking

You may wish to pay your rates and water charges using this method as most banks already hold our bank account numbers to enable easy set up for users.

A summary of the telephone payment systems is provided on the back of your rates notice.

Remember if you wish to pay rates, water rates or if you own more than one property, please set up separate electronic payments for each of these accounts.

Please remember to alter your billing details if you sell your property and buy another.

Internet Payment Systems

You may wish to set up your payments by Internet banking.  You will need to provide the bank with billing number from your rates notice. The bank will have all of the other required details.

For customers outside of New Zealand, or with an overseas bank will need to provide the following details to their bank:

Note: For multiple properties it is essential that a separate payment is set up for each property, as above. These details apply to North Shore City Council land rates only.

Remember to pay your rates before the instalment due date to ensure North Shore City receives your payment on time.

Please remember to alter your billing details if you sell your property and buy another

Paying by cash, cheque or EFTPOS at council offices/ agency

You may wish to pay by cash, cheque or EFTPOS at any of our six area offices, Environmental Services or at our Northcote agency (Mitchell’s Paper Power, 3 Pearn Crescent). For your convenience we have drop boxes at all offices.

If paying by cheque, you may wish to mail your payment using the freepost reusable envelope that contained your rates notice. Please do not use the envelope for other purposes as these envelopes are sorted by NZ Post separately from other council correspondence.

Paying by automatic payment (AP)

You may wish to pay by automatic payment and forms are available from our six area offices or by calling our arrears clerk on (09) 486 8600 ext. 8839.

You will need to update your automatic payment every year in July if you choose this option. This is different to the direct debit option which does not need to be updated annually.

If you are paying your rates by mail please send a cheque or money order to:

North Shore City Council
Private Bag 93500
Takapuna 0740

You may wish to mail your payment using the freepost reusable envelope that contained your rates notice. Please do not use the envelope for other purposes as these envelopes are sorted by NZ Post separately from other council correspondence.