Do It Online

The following page provides a consolidated register of all available online services. Please note:

When accessing this page by selecting the 'more' option from the 'Do it Online' menu from another page in the site, a filtered context specific list of services will be displayed. To refresh this page and display all services, please select 'View All Services'.
Certain online services may require registration for authorisation purposes.
Online Service Payment Terms

Make an online payment to Council.

Dog Registration
Renew and pay for your dog registration online – it’s quick and easy. Do it now »
Pay Animal Fines
Use our online service to pay animal infringements. Do it now »
Pay General Rates
Save time and pay your rates online. Do it now »
Pay Library Fines
Overdue books? Pay your library fines online. Do it now »
Pay Litter Fines
Pay your litter infringements online. Do it now »
Pay Parking Tickets
Pay your parking tickets online. Do it now »
Pay Transit Lane Fines
Beat the rush – pay your transit lane fines online. Do it now »
Pay Water Rates
Pay your water rates online. Do it now »

Albany Highway Upgrade Feedback
Tell us your views on the revised design of the Albany Highway Upgrade: Schnapper Rock Road to SH17. Do it now »
Contact Your Councillors
Need the counsel of a councillor? You’ll find their contact details here. Do it now »
Make A Complaint
Unhappy with an aspect of our service? We want to improve, so get in touch and make your view heard. Do it now »
Ngataringa Park Development Plan Feedback
North Shore City Council is currently preparing a development plan for Ngataringa Park on Lake Road in Devonport. Do it now »
Provide Feedback
Your feedback makes a difference so let us have it. You can use our feedback service if you have general comments, need to request a service, report a problem, have an idea you'd like to share or make a complaint. Do it now »
Shorelife Feedback
Share your thoughts on shorelife - our monthly email newsletter on life in North Shore City. Do it now »
Watermains Construction Feedback
Thank you for your patience during the recent construction of new water supply mains in your area. These works have now been completed and we’d like to know how well you think we’ve done. Do it now »

Subscribe to various digital services.

CDEM Volunteer Registration Form
If you'd like to become a Civil Defence Emergency Management (CDEM) volunteer then fill out our online application form. Do it now »
East Coast Road Update Newsletter
Sign up for this newsletter to find out about current works on East Coast Road from Hastings Road to Rosedale Road. Do it now »
Join Shore Libraries
We have seven libraries on the North Shore. You can join up without leaving home. Do it now »
No Spray Register
If you don’t want council to spray the weeds outside your property then sign our No Spray Register to let us know. Do it now »
North Shore Leisure Email Alerts
North Shore Leisure intends to start communicating with you via email alerts, but we would like to know if there is enough interest in this service before we go ahead. If you're interested in receiving these alerts in the future, please sign up here. Do it now »
Road Opening Notice (RON)
Utility companies or contractors can register here to use Council’s RON system for temporary closures of roads for essential works or maintenance. Do it now »
Shorelife Email Newsletter
Want to know what's happening on the Shore? Our monthly email newsletter will keep you up with events. Do it now »
Towards A New Auckland Email Newsletter
Subscribe to our fortnightly newsletter about Auckland Council changes, 'Towards a new Auckland'. Do it now »

Make a request to council.

Apply To Use A Public Place For An Event
Want to use a park, reserve, beach, or other public place, for an event? You will need approval and you can find out more here. Do it now »
Order A LIM
Buying a property in North Shore City? Order a Land Information Memorandum (LIM) online. Do it now »
Order A Property File
Want property information? We can supply it on any address on the North Shore. Do it now »
Order A Solicitor's Report
Order a Solicitor's Report without leaving the comfort of your home. If you’re not a registered user of this service, please contact our Rates Department to join, via Actionline (09) 486 8600. Do it now »
RON - Password Reset
Utility companies or contractors can reset their password for Council’s RON system for temporary closures of roads for essential works or maintenance. Do it now »
Tree Planting Request Form
Every year council undertakes a tree planting programme. You can nominate locations, within reserves or on roadside verges, as possible tree planting sites by completing this online form. Do it now »

Notify us of any important issues.

Report A Found Dog
Let us know if you’ve found a stray dog and we’ll post it on our online 'Lost and Found Dogs' register. Do it now »
Report A Lost Dog
Let us know if you’ve lost your dog and we’ll post it on our online 'Lost and Found Dogs' register. Do it now »
Report A Problem
What’s the problem? We can assist with problems ranging from flooding of properties to noisy parties. Let us know using our online form and we’ll see what we can do to help. Do it now »

Find out information from council.

Building Consent Status
Check on the status of your building consent applications. Applies to consents lodged from 1 January 2008. Do it now »
Cemetery Search
Search burial records from the 1850s and cremation records from 1974. Do it now »
Consent Fee Calculator
Estimate the fees for lodging a consent with Council – use it for building, subdivision, or land use (resource) consents. Do it now »
DC Calculator
The following service allows you to estimate an development contributions charges for a given property. Do it now »
DC Refunds
Applied for a development contribution refund? Check online for the status of your application. Do it now »
Food Grading Search
We grade food premises so you can make informed decisions when buying food or choosing a café or restaurant. Check the food gradings online. Do it now »
GIS Viewer
Our geographical information system gives you the ability to view both spatial and non spatial property information including rates and valuation data, boundary information, maps, aerial photographs, water networks, zones, roadworks and more. Do it now »
Historic Horticulture
Want to know if there was ever horticultural activity on a land site? You can check online using our collection of historical aerial photos and other information. Do it now »
Inorganic Collection Search
The inorganic collection runs from July to the end of November. Collection schedules will be posted here the week prior to collection. Do it now »
Lost And Found Dogs
You can search for - or report a lost or found dog - using this online service. Do it now »
MyStreet Viewer
An information delivery mechanism that informs of disruptive events in your area. Do it now »
Rubbish Collection Search
When are your rubbish and recycling collected? Check our online service to find out. Do it now »
SafeSwim (Water Quality)
Our Safeswim programme monitors water quality at the city's beaches over the summer months. Check here that it’s safe to swim. Do it now »
Suburb Search
What is the official name of the suburb you live in? Enter your street name to find out. Do it now »
Traffic Count
Look for traffic counts on the North Shore’s key arterial roads. Do it now »
Water Calculator
Use our interactive water use calculator to find out how you can conserve water around the home. Do it now »

Lodge an application with council.

Building Consents Login
Use this link to be transferred to the secure Government Logon Service (GLS) in order to submit your residential building consent application online. If you're a first-time user, select the option ‘Create an igovt logon’. Please note: this facility is not available for commercial building consent applications. Do it now »
E-Document Gateway
The E-document Gateway allows customers to submit documents and forms electronically to the Council. Do it now »
Lodge A Design Plan
This service allows developers establishing new council assets to lodge design plans online. Please note that registration is required to use this service. Do it now »
Lodge A Scheme Plan
This service allows you to lodge a scheme plan for a proposed subdivision showing the layout of new allotments, access, services and physical features. Please note that you will need to register to use this service. Do it now »
Road Opening Notice (RON)
If you’re undertaking work on or under a road you can apply online for a Road Opening Notice. You will need to register to use this service and can do so in our Join It section. Do it now »
RON - New Organisation
The following service allows you to request a new organisation be added to council's Road Openning Notices (RON) system. Do it now »

Browse an A-Z list of all services.

Albany Highway Upgrade Feedback
Tell us your views on the revised design of the Albany Highway Upgrade: Schnapper Rock Road to SH17. Do it now »
Apply To Use A Public Place For An Event
Want to use a park, reserve, beach, or other public place, for an event? You will need approval and you can find out more here. Do it now »
Building Consent Status
Check on the status of your building consent applications. Applies to consents lodged from 1 January 2008. Do it now »
Building Consents Login
Use this link to be transferred to the secure Government Logon Service (GLS) in order to submit your residential building consent application online. If you're a first-time user, select the option ‘Create an igovt logon’. Please note: this facility is not available for commercial building consent applications. Do it now »
CDEM Volunteer Registration Form
If you'd like to become a Civil Defence Emergency Management (CDEM) volunteer then fill out our online application form. Do it now »
Cemetery Search
Search burial records from the 1850s and cremation records from 1974. Do it now »
Consent Fee Calculator
Estimate the fees for lodging a consent with Council – use it for building, subdivision, or land use (resource) consents. Do it now »
Contact Your Councillors
Need the counsel of a councillor? You’ll find their contact details here. Do it now »
DC Calculator
The following service allows you to estimate an development contributions charges for a given property. Do it now »
DC Refunds
Applied for a development contribution refund? Check online for the status of your application. Do it now »
Dog Registration
Renew and pay for your dog registration online – it’s quick and easy. Do it now »
East Coast Road Update Newsletter
Sign up for this newsletter to find out about current works on East Coast Road from Hastings Road to Rosedale Road. Do it now »
E-Document Gateway
The E-document Gateway allows customers to submit documents and forms electronically to the Council. Do it now »
Food Grading Search
We grade food premises so you can make informed decisions when buying food or choosing a café or restaurant. Check the food gradings online. Do it now »
GIS Viewer
Our geographical information system gives you the ability to view both spatial and non spatial property information including rates and valuation data, boundary information, maps, aerial photographs, water networks, zones, roadworks and more. Do it now »
Historic Horticulture
Want to know if there was ever horticultural activity on a land site? You can check online using our collection of historical aerial photos and other information. Do it now »
Inorganic Collection Search
The inorganic collection runs from July to the end of November. Collection schedules will be posted here the week prior to collection. Do it now »
Join Shore Libraries
We have seven libraries on the North Shore. You can join up without leaving home. Do it now »
Lodge A Design Plan
This service allows developers establishing new council assets to lodge design plans online. Please note that registration is required to use this service. Do it now »
Lodge A Scheme Plan
This service allows you to lodge a scheme plan for a proposed subdivision showing the layout of new allotments, access, services and physical features. Please note that you will need to register to use this service. Do it now »
Lost And Found Dogs
You can search for - or report a lost or found dog - using this online service. Do it now »
Make A Complaint
Unhappy with an aspect of our service? We want to improve, so get in touch and make your view heard. Do it now »
MyStreet Viewer
An information delivery mechanism that informs of disruptive events in your area. Do it now »
Ngataringa Park Development Plan Feedback
North Shore City Council is currently preparing a development plan for Ngataringa Park on Lake Road in Devonport. Do it now »
No Spray Register
If you don’t want council to spray the weeds outside your property then sign our No Spray Register to let us know. Do it now »
North Shore Leisure Email Alerts
North Shore Leisure intends to start communicating with you via email alerts, but we would like to know if there is enough interest in this service before we go ahead. If you're interested in receiving these alerts in the future, please sign up here. Do it now »
Order A LIM
Buying a property in North Shore City? Order a Land Information Memorandum (LIM) online. Do it now »
Order A Property File
Want property information? We can supply it on any address on the North Shore. Do it now »
Order A Solicitor's Report
Order a Solicitor's Report without leaving the comfort of your home. If you’re not a registered user of this service, please contact our Rates Department to join, via Actionline (09) 486 8600. Do it now »
Pay Animal Fines
Use our online service to pay animal infringements. Do it now »
Pay General Rates
Save time and pay your rates online. Do it now »
Pay Library Fines
Overdue books? Pay your library fines online. Do it now »
Pay Litter Fines
Pay your litter infringements online. Do it now »
Pay Parking Tickets
Pay your parking tickets online. Do it now »
Pay Transit Lane Fines
Beat the rush – pay your transit lane fines online. Do it now »
Pay Water Rates
Pay your water rates online. Do it now »
Provide Feedback
Your feedback makes a difference so let us have it. You can use our feedback service if you have general comments, need to request a service, report a problem, have an idea you'd like to share or make a complaint. Do it now »
Report A Found Dog
Let us know if you’ve found a stray dog and we’ll post it on our online 'Lost and Found Dogs' register. Do it now »
Report A Lost Dog
Let us know if you’ve lost your dog and we’ll post it on our online 'Lost and Found Dogs' register. Do it now »
Report A Problem
What’s the problem? We can assist with problems ranging from flooding of properties to noisy parties. Let us know using our online form and we’ll see what we can do to help. Do it now »
Road Opening Notice (RON)
Utility companies or contractors can register here to use Council’s RON system for temporary closures of roads for essential works or maintenance. Do it now »
Road Opening Notice (RON)
If you’re undertaking work on or under a road you can apply online for a Road Opening Notice. You will need to register to use this service and can do so in our Join It section. Do it now »
RON - New Organisation
The following service allows you to request a new organisation be added to council's Road Openning Notices (RON) system. Do it now »
RON - Password Reset
Utility companies or contractors can reset their password for Council’s RON system for temporary closures of roads for essential works or maintenance. Do it now »
Rubbish Collection Search
When are your rubbish and recycling collected? Check our online service to find out. Do it now »
SafeSwim (Water Quality)
Our Safeswim programme monitors water quality at the city's beaches over the summer months. Check here that it’s safe to swim. Do it now »
Shorelife Email Newsletter
Want to know what's happening on the Shore? Our monthly email newsletter will keep you up with events. Do it now »
Shorelife Feedback
Share your thoughts on shorelife - our monthly email newsletter on life in North Shore City. Do it now »
Suburb Search
What is the official name of the suburb you live in? Enter your street name to find out. Do it now »
Towards A New Auckland Email Newsletter
Subscribe to our fortnightly newsletter about Auckland Council changes, 'Towards a new Auckland'. Do it now »
Traffic Count
Look for traffic counts on the North Shore’s key arterial roads. Do it now »
Tree Planting Request Form
Every year council undertakes a tree planting programme. You can nominate locations, within reserves or on roadside verges, as possible tree planting sites by completing this online form. Do it now »
Water Calculator
Use our interactive water use calculator to find out how you can conserve water around the home. Do it now »
Watermains Construction Feedback
Thank you for your patience during the recent construction of new water supply mains in your area. These works have now been completed and we’d like to know how well you think we’ve done. Do it now »

» Do It Online

All Services

Pay itMake an online payment to Council.: Dog Registration; Pay Animal Fines; Pay General Rates; Pay Library Fines; Pay Parking Tickets; Pay Water Rates

Say it: Contact Your Councillors; Make A Complaint; Provide Feedback

Join itSubscribe to various digital services.: Join Shore Libraries; No Spray Register; Shorelife Email Newsletter; Towards A New Auckland Email Newsletter

Request itMake a request to council.: Apply To Use A Public Place For An Event; Order A LIM; Order A Property File; Order A Solicitor's Report

Report itNotify us of any important issues.: Report A Found Dog; Report A Lost Dog; Report A Problem

Find itFind out information from council.: Building Consent Status; Cemetery Search; DC Calculator; Food Grading Search; GIS Viewer; Inorganic Collection Search; Lost And Found Dogs; More links »

Submit itLodge an application with council.: Building Consents Login; Lodge A Design Plan; Road Opening Notice (RON)

Make Our Website Talk

Do It Online