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Citizens Advice Bureau (CAB) on the North Shore can give you information and advice about all sorts of problems or questions - all of which is free.
The confidential service is available to everyone - you do not need to be a New Zealand Citizen.
Answers to many questions on a wide range of issues (such as legal, personal, housing and vehicles) are available from your local CAB. The CABs also have an extensive database of facilities and services.